Learn More About COVID-19
The City of Tumwater continues to monitor the latest information about COVID-19 from the Thurston County Health Department, Washington State Department of Health, and the Centers for Disease Control (CDC). We ask community members to stay informed, calm and vigilant to keep you, your loved ones and our communities safe.
Resources for Residents
Washington 2-1-1 COVID-19 Call Center
Do you need information or answers to your questions and concerns about COVID-19? You can call 1-800-525-0127 or text 211-211 for help. You can also text the word “Coronavirus” to 211-211 to receive information and updates on your phone wherever you are. You will receive links to the latest information on COVID-19, including county-level updates, and resources for families, businesses, students, and more.
Payment Plans for Utility Services
The City is suspending water shut-off for non-payment and late payment penalties are suspended during this public health emergency. Payment plan options are available for residential and commercial customers impacted by COVID-19.
We are here to help.
Discounted utility rates are available to low income seniors (62 and over) and low-income residents through the Life-Line Program. Learn about the Life-Line Program.
Help a Neighbor in Need.
The Tumwater Utility Assistance Program is a relief fund available to help qualified utility customers with past due water and sewer bills. The program is supported with voluntary donations from customers, businesses, and community members. It is administered by the Community Action Council, on behalf of the City of Tumwater. Donate online today or make a donation by adding a little extra to your next bill payment. Learn more about the Utility Assistance Fund.
Questions? Staff are available to assist by email at firstname.lastname@example.org or by phone at (360) 754-4133, 8:00 a.m. - 5:00 p.m., Monday through Friday.
Thurston County COVID-19 Response Fund
Established by the Community Foundation of South Puget Sound and United Way of Thurston County
The Thurston County COVID-19 Community Response Fund is now accepting requests from Thurston County residents who are being severely affected by the economic impacts of COVID-19.
The fund is available to provide assistance with rent, utilities, child care, and other basic needs. The Community Action Council (CAC) of Lewis, Mason, and Thurston Counties, are accepting phone calls and coordinating resources for people who need this emergency assistance.
If you are a resident of Thurston County and need help, call the CAC at (360) 438-1100 or 1-(800) 878-5235, 8:00 a.m. – 4:00 p.m., Monday through Thursday. Learn more, apply, or donate online. www.unitedway-thurston.org/covid-19
The Washington State Department of Financial Institutions has developed an online list of financial resources for Washingtonians impacted by COVID-19. https://dfi.wa.gov/coronavirus/financial-resources
The list includes:
- Trouble Paying Mortgage
- Trouble Paying Rent
- Paying Student Loans
- Short Term and Emergency Loans
- Utilities Assistance
Tumwater School District Meals During the Closure
Tumwater School District will provide free "grab 'n go" breakfasts and lunches to any child age 0-18 at four locations:
- East Olympia Elementary, 8700 Littlerock Road SW, Olympia
- Littlerock Elementary, 12710 Littlerock Road SW, Tumwater
- Michael T. Simmons Elementary, 1205 2nd Ave SW, Tumwater
- Tumwater High School, 700 Israel Road SW, Tumwater
Meals can be picked up between 11:30 a.m. - 1:00 p.m. or 5:00 - 6:00 p.m., Monday through Friday.
Thurston County Food Bank
Emergency Food Bag Distribution, 11:00 a.m. - 3:00 p.m., Mondays, Wednesdays, and Fridays.
Senior Day and Baby Day Drive-Thru
- Senior Day – First Tuesdays, 11:00 a.m. -1:00 p.m. – Seniors ages 60 and over, and anyone with proof of disability
- Baby Day – Third Tuesdays, 11:00 a.m. - 1:00 p.m. – Families with children ages 5 and under
Certain individuals may qualify for assistance through the Thurston Community Action Council. The Council operates a variety of program that can help low-income residents make rent payments, complete essential home repairs, or obtain medical services.
Find the list of resources and services online: www.needhelppayingbills.com/html/thurston_county_assistance_pro.html
Stay Connected & Plan Ahead
Community members are encouraged to sign up to receive email notifications from the City on current news items or topics of interest.
Smart911 is a service that allows residents to create a free Safety Profile for their household that includes any information they want 9-1-1 and first responders to have in the event of an emergency. Sign up
Thurston Community Alerts
The City and Thurston County Emergency Management will use this system to notify residents of emergency conditions, or to provide information during a man-made hazard or natural disaster. Sign up
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