Tumwater City Hall and all City facilities will be closed to the public until further notice. Visit our COVID-19 webpage for more information.

Online City ServicesResources for Businesses | Resources for Residents

Police, fire, and emergency medical response services are available as usual. Emergency? Call 9-1-1.

Resources for Businesses Impacted by COVID-19

Press Enter to show all options, press Tab go to next option
We're Here to Help

The City is doing all we can to minimize the impact to our residents and businesses – and to help where we can help.

Utility Billing

The City is suspending water shut-off for non-payment and late payment penalties are suspended during this public health emergency.

Payment plan options are available for residential and commercial customers impacted by COVID-19.

Questions? Staff are available to assist you by email at or by phone at (360) 754-4133, 8:00 a.m. - 5:00 p.m., Monday through Friday.

Tax Relief for Businesses

To ease the financial impact of the COVID-19 outbreak, the City is offering relief to businesses by extending the B&O tax filing and payment deadline until later this year.

1st Quarter 2020 B&O tax filing deadline is extended to July 31, 2020.

This is an option for businesses who need help getting through the current financial hardship they may be experiencing due to COVID-19. Businesses may continue to file on a quarterly basis.

Questions? Staff are available to assist you by email or by phone at (360) 754-4136,
8:00 a.m. - 5:00 p.m., Monday through Friday.

Temporary Suspension of Plastic Bag Ordinance Enforcement

We want your employees and customers to feel comfortable. Accordingly, the City has temporarily suspended enforcement of the single-use plastic bag ordinance during the declared public health emergency, to meet the increasing demand for groceries and other supplies, and to protect the health of grocery workers and shoppers. This is effective through the end of April.

What's Open, What's Closed

Under the "Stay Home, Stay Healthy" order issued by Governor Jay Inslee on March 23 (effective for a minimum of two weeks) every Washingtonian must stay at home, unless they are:

  • Pursuing an essential activity, like shopping for groceries or going to a medical appointment.
  • Getting takeout food. (Food deliveries also are permitted).
  • Going to work at an essential business.
  • Going outside for walks and exercise, as long as social distancing of 6 feet is maintained.

What’s open? Essential Businesses

All grocery stores, pharmacies, gas stations, food supply chains and other things necessary for continued operations will remain open. If you believe your business is essential, or if you are providing essential services or functions - you may request designation as an essential business. Businesses and entities that provide other essential services must implement rules that help facilitate social distancing of at least 6 feet.

Visit the official Washington State COVID-19 website for more information.

COVID-19 Economic Recovery Initiative

The City is joining our regional partners to create a coordinated approach to mitigating the economic impact of COVID-19 on our community. The Regional Economic Recovery Task Force includes the City of Lacey, City of Olympia, City of Tumwater, City of Yelm, Experience Olympia & Beyond, Pacific Mountain Workforce Development Council, Port of Olympia, Thurston Chamber of Commerce, Thurston County, Thurston Economic Development Council and local Tribal Nations.

Small businesses hit by the loss of revenue because of the COVID-19 outbreak can find a list of resources on the Thurston Economic Development Center website.

The Thurston Chamber and Economic Development Council (EDC) have launched a virtual talk show, "Declassified," to create a dialog with the business community.

Financial Assistance
Employer and Worker Assistance


For more information, contact Community Development Director Mike Matlock at (360) 754-4180.