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Message from Mayor Pete Kmet - Safe Start, Phase 2
Message from Mayor Pete Kmet - Stay Home, Stay Healthy extended to May 31
Message from Mayor Pete Kmet - Resources for Businesses
Message from Mayor Pete Kmet - Stay Home, Stay Healthy
Message from Mayor Pete Kmet - COVID-19 Response
Preparing for Economic Recovery
Updated May 27, 2020; 7:30 p.m.
Tumwater City Hall and all City facilities will be closed to the public until further notice.
Gov. Jay Inslee announced an updated county-by-county Safe Start plan. The plan outlines new targets and metrics for containing COVID-19 activity and how counties can apply to the state Department of Health with a plan to safely reopen additional sectors of public life. Thurston County is in Phase 2 of the Safe Start plan, and some restrictions of the “Stay Home” order will be modified, including.
- Outdoor recreation and gatherings with 5 or fewer people from outside your home;
- Essential travel and non-essential travel for Phase 1 and 2 activities;
- Restart of manufacturing, construction, in-home domestic services, retail with limited in-store sales, real estate, professional offices, hair and nail salons, barbers, pet grooming, and restaurants with limitations.
The County could move into Phase 3 three weeks later if the spread of the disease continues to slow. This phase will include the opening of government offices. With both phases, social distancing will be required, and teleworking will be strongly encouraged. The City is developing a plan for reopening City Hall along that timeframe.
The Department of Health cautions that as the state gradually reopens, it’s still safest to stay home. But if you do go out, remember to wear a mask, stay six feet apart and wash your hands frequently. It’s more important than ever to help prevent the spread of COVID-19 across county lines by staying local.
The "Stay Home, Stay Healthy" order issued by Governor Jay Inslee on March 23, expired on May 31, 2020.
Changes to City Services
The City of Tumwater is committed to maintaining essential services for our community during this declared public health emergency – police, fire, public works, and utility services. We have implemented teleworking and social distancing to support our staff, serve our community, and operate effectively.
Although our facilities are closed, our staff are available to assist you by email or phone at (360) 754-5855.
Learn more about how City Departments and Staff are providing specific services.
Council Meetings will continue as scheduled with modified agendas.
City meeting rooms at all facilities are closed. Current reservations are cancelled until further notice.
Indoor and outdoor facilities and field rentals are cancelled. All booked activities and rentals will be cancelled and funds will be returned to your customer account. Contact the Parks & Recreation Office at firstname.lastname@example.org or call (360) 754-4160.
The Brewmaster’s House and the Crosby House are closed until further notice.
The Community Development customer service counter at City Hall is closed for walk-in transactions. We are making various adjustments to continue to conduct City business. City staff are conducting inspections consistent with Governor Inslee’s safe construction guidelines and are reviewing and processing permits to facilitate future phases of reopening construction activities.
Staff are available to assist by phone at (360) 754-4180 or email email@example.com, 8:00 a.m. - 5:00 p.m., Monday through Friday.
Permitting, Building & Development Review Updates
- Plan submittals and approvals will be electronic, to the extent possible.
- Paper plan submittals can be dropped off at the Tumwater Police Department vestibule.
- The adoption date for 2018 building codes has been extended to November 1, 2020, due to the COVID-19 pandemic. This should help expedite permit review.
- Building inspectors are conducting a minimum number of inspections only on construction activity considered essential under Governor Inslee’s Stay Home order.
- Inspection requests will be directed to use the online option. Phone inspection requests will only be taken in urgent situations.
- The majority of customers will be billed for payment and emailed the permit documents or Certificate of Occupancy after payment is made. Some larger customers get billed on a monthly schedule and that will not change.
- Customers that want to pay by check can use the drop box at City Hall.
- Development Review Committee (DRC) will not be held for two weeks. If this prolongs further we will reassess and explore telephone DRC options.
- Remaining project notice deadlines for permit processing are still to be determined.
Schedule an inspection online using the online inspection service.
Upload building permit application, reports, plans, and specifications online: https://cloud.ci.tumwater.wa.us/nextcloud/s/9Wtb6sMbAyoex9Q
The City is suspending late payment penalties and water shut off for non-payment.
Water shut-off for non-payment and late payment penalties are suspended during this public health emergency.
The Finance Department customer service counter at City Hall is closed for walk-in transactions.
Tumwater utility customers may check account balances, pay bills, set or remove autopay service, update expired credit card information, view transaction history, and examine usage information all online.
Staff are available to assist by email at firstname.lastname@example.org or by phone at (360) 754-4133, 8:00 a.m. - 5:00 p.m., Monday through Friday.
Ways To Pay your Utility Bill
Current customers can follow three steps to pay utility bills online. To begin, select Make a Payment to access the online utility payment service.
- Create an eUser Account
- Access Your Tumwater Utility Account (First time users should have the account number ready)
- Make a Payment
Pay by Phone
Call toll free (877) 373‑5834
- Have your 11 digit account number ready.
- All major credit cards are accepted.
- Confirm your last payment was received! The system will give you the date and amount.
- Access the current total due on your account prior to making a payment.
Pay by Mail
Send payments to:
City of Tumwater Utility Billing
PO Box 94279
Seattle, WA 98124-6579
Pay In-Person via Drop Box
The City Hall Drop box is located on the exterior of the building (left of the front doors). For security, never place cash in the drop box.
We are here to help.
Discounted utility rates are available to low income seniors (62 and over) and low-income residents through the Life-Line Program. Learn about the Life-Line Program.
Help a Neighbor in Need.
The Tumwater Utility Assistance Program is a relief fund available to help qualified utility customers with past due water and sewer bills. The program is supported with voluntary donations from customers, businesses, and community members. It is administered by the Community Action Council, on behalf of the City of Tumwater. Donate online today or make a donation by adding a little extra to your next bill payment. Learn more about the Utility Assistance Fund.
Contact Utility Billing Staff if you have a donation question at email@example.com or call (360) 754-4133.
Online B & O Tax Filing
Online filing requires your license # and an activity # provided by the B&O/Licensing Department. Refund requests and prior period adjustments are not available online at this time.
If you would like to file your return online and do not have any of the required information or have any questions, contact us at firstname.lastname@example.org or (360) 754-4136.
Emergency services are available as usual. If you have an emergency, call 9-1-1.
Fire Department Business Office HoursThe Tumwater Fire Department will remain open from 8:00 a.m. to 5:00 p.m., Monday through Friday. When possible, we encourage the public to call (360) 754-4170, instead of visit in person.
Blood pressure checks at fire stations are suspended during this public health emergency.
COVID-19 Calls for Service
- If you have minor to moderate symptoms consistent with COVID-19 (cough, fever, difficulty breathing,), please contact your health care provider by telephone.
- If your condition worsens and becomes more severe, call 9-1-1 and relay important information regarding your symptoms to the dispatcher. While you will likely be asked these questions on the call, be sure to mention if you have any of these symptoms and if you have been in contact with a confirmed COVID-19 patient.
- If you are calling 9-1-1 for a reason other than COVID-19, such as a fall or vehicle collision, it is still critical to tell dispatchers if you have symptoms. If you flag down emergency responders on the street – be sure to shout out before they meet you that you may have symptoms.
- Dispatchers will ask all callers a series of screening questions in order to determine if they are potentially infected with COVID-19, allowing personnel to prepare in advance.
Relaying this information is pertinent so responding personnel arrive to the scene with the appropriate Personal Protective Equipment. We appreciate your cooperation in providing this information.
The Tumwater Valley Golf Course is Open with Temporary Restrictions – Effective Tuesday, May 5, 2020
- Credit Card Payments only, until further notice.
- Staff will be available 5:30 a.m. to dusk. (360) 943-9500. Bookings are also available online at www.tumwatervalleygc.com.
- Maximum of 2 players per group, until further notice.
- Check-in will be available through the Pro Shop walk-up window or main entrance.
- Pro Shop will be limited to a maximum of four customers at a time.
- No scorecards or pencils will be available. Please use the free Easy Score Golf App or other means for scoring.
On the Course
- Carts are limited to 1 rider – no exceptions. Violators will be asked to leave facility.
- Rental clubs are not available at this time.
- Please avoid touching or removing flag sticks.
- All ball washers, bunker rakes, and benches are removed. Please use your foot to smooth the sand for the next player.
- Please maintain social distancing in all areas. Tumwater Valley Golf Course reserves the right to limit access.
Closure in effect beginning March 14, until further notice.
All Timberland Library facilities, including book returns will be closed.
Tumwater Parks are Open with Temporary Rules – Effective Tuesday, May 5, 2020
All City parks and trails will remain open during operation hours; however, some parking lots may remain locked to support social distancing guidelines. Please do not park in adjacent neighborhoods when using the parks. Please walk to your neighborhood park.
- Tennis, pickleball, volleyball and basketball courts are open.
- The restroom is open at Historical Park.
- Play structures and athletic fields remain closed.
KEEP MOVING! Parks are open for walking, running, and passing through. Crowded parks lead to closed parks.
“GO before you go!” Park restroom access may be limited.
All group amenities in parks are closed: playgrounds, courts, picnic shelters, etc.
Per the governor’s orders and Health Department recommendations, please use open spaces and trails responsibly:
Do outdoor activities only with people in your immediate household (not extended families).
- If you encounter others, maintain a minimum of 6 feet distance.
- Do outdoor activities close to your home.
- Bring your own hand sanitizer since restrooms may not be available to wash your hands.
- Bring your own face covering.
- Stay home if you are sick.
- Take all of your belongings and waste with you when you leave.
Reminder: Gatherings of any size are not allowed outdoors, just as they are not allowed indoors. This includes picnics, organized or pick up athletic games, etc.
All programs, events, and activities are cancelled until further notice.
All 2020 Fourth of July events and festivities are cancelled: Independence Day Parade, Fairways & Fireworks Fore on the 4th Fun Run, Tumwater Artesian Family Festival, and Thunder Valley Fireworks Show
Indoor and outdoor facilities and field rentals are cancelled. All booked activities and rentals will be cancelled and funds will be returned to your customer account. To request an immediate refund, please contact the Parks and Recreation Department.
Contact the Parks & Recreation Office at email@example.com or call (360) 754-4160, 8:00 a.m. - 5:00 p.m., Monday through Friday.
Emergency services are available as usual. If you have an emergency, call 9-1-1.
Our officers will remain active in the public and will respond in person to calls where a suspect is present or there is a current danger to people or property.
Police will respond by telephone to all calls that do not involve a suspect on-scene or a current danger to people or property. For all other concerns, please call the non-emergency dispatch number (360) 704-2740.
Police Station Business Office Hours
The Tumwater Police Station will remain open from 8:00 a.m. to 5:00 p.m., Monday through Friday. When possible, we encourage the public to telephone rather than to visit in person, call (360) 754-4200.
Online services are also available for reporting certain types of crimes, reporting accidents, and for requesting records, including Accident Reports:
- Online crime reporting: Police to Citizen Online Reporting
- Online reporting of collisions and requesting collision reports: WSP Collision Reports
- Records requests for the Tumwater Police Department: Tumwater Public Records
Fingerprinting services at the Tumwater Police Department are temporarily suspended. New CPL applications require fingerprints as part of the mandatory background check.
New Concealed Pistol Licenses (CPLs)
Tumwater Police are unable to process new CPL applications and renewals until COVID-19 restrictions are lifted.
Check the City website or the TPD Facebook page for updates on our services.
24/7 Public Works Hotline: (360) 754-4150
Essential operations and services will continue. If you notice a pothole, burned-out streetlights, road issues, water quality problems, water pressure problems, broken hydrants, or leaking water mains, please continue to let us know.Report a Public Works Problem by calling the Operations & Maintenance phone hotline at (360) 754-4150, or submit an online form to Report a Problem. Staff will work to resolve the problem promptly.
- Apply for jobs
- Apply for a business license
- Building permits
- Building inspections
- Pay B & O taxes
- Pay utility bills
- Public records requests or police records
- Register for recreation classes & activities
- Report a crime
- Report a street light, road, or utility problem
Find more online services on the I Want To page.
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For more information about Tumwater's Response to COVID-19 contact the Communications Office at (360) 754-4123.