Tumwater City Hall and all City facilities will be closed to the public until further notice. Visit our COVID-19 webpage for more information.

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Police, fire, and emergency medical response services are available as usual. Emergency? Call 9-1-1.

Life-Line Program

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New! 2020 Rates 

Life-Line Program - Discount Utility Rates

Discounted utility rates (sewer, stormwater, and LOTT charges) are available to low income seniors (62 and over) and low income citizens with disabilities that qualify for the City of Tumwater’s Life-Line program. See Life-Line Rates for more details.

To Apply for Low Income Senior/Disabled Utility Rates

Complete and return the target Life Line Application 2020  pdf-icon-sm to Tumwater City Hall with the following items:

  • Proof of income. (A copy of your tax return for the preceding calendar year including supporting documentation)
  • Proof of age. (A state photo ID)
  • Proof of disability. (A copy of doctor reports indicating the disability and possible duration.)
  • Are you a tenant in a rental property? You may still quality if your water is separately metered. Be sure to include Page 3 of the application and have it signed by the property owner.

Are you a property owner and already have an exemption for your Thurston County Property taxes (click here for their program details)?  Simply let us know and we can verify if you qualify for our program without filling out the income documentation.


Contact the Utility Billing customer service staff at or by phone at (360) 754-4133, Monday through Friday, 8:00 a.m. - 5:00 p.m., except on holidays