Tumwater City Hall, Tumwater Library, and Old Town Center will be closed Monday, January 20, 2020, in observance of Martin Luther King Jr. Day.

Water, sewer, and street problems can be reported by calling the Public Works Hotline at (360) 754-4150. Police, fire, and emergency medical response services will be available as usual. Emergency? Call 9-1-1

Online Services

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Utility Payments

Current customers can follow three steps to pay utility bills online: 

  1. Create an eUser Account
  2. Access Your Tumwater Utility Account (First time users should have the account number ready)
  3. Make a Payment

For detailed instructions click: Instructions pdf-icon-sm

To begin, select the Make a Payment button below to access the online utility payment service.


New customers must contact the Utility Billing office at (360) 754-4133 or visit Tumwater City Hall, 555 Israel Road SW, Tumwater, WA 98501 from 8:00 a.m. to 5:00 p.m, Monday through Friday, except holidays.