Tumwater City Hall and all City facilities will be closed to the public until further notice. Visit our COVID-19 webpage for more information.

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Police, fire, and emergency medical response services are available as usual. Emergency? Call 9-1-1.

Online Services

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Utility Payments

Current customers can follow three steps to pay utility bills online: 

  1. Create an eUser Account
  2. Access Your Tumwater Utility Account (First time users should have the account number ready)
  3. Make a Payment

For detailed instructions click: Instructions pdf-icon-sm

To begin, select the Make a Payment button below to access the online utility payment service.


New customers must contact the Utility Billing office at (360) 754-4133 or visit Tumwater City Hall, 555 Israel Road SW, Tumwater, WA 98501 from 8:00 a.m. to 5:00 p.m, Monday through Friday, except holidays.