FAQs

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Expand/Contract Questions and Answers

  • Where can I take used medical needles?

  • Stormwater: Why should I have to pay? I live on a hill and have no drainage problem.

  • Who do I contact about a ticket I received from a Tumwater police officer?

  • If live outside the Tumwater city limits; can I burn my leaves and brush?

  • Our business or organization would like to conduct a fire drill; can the Fire Department come to our facility?

  • What are my responsibilities as a City water user?

  • Does the City adjust my water bill if I have a leak?

  • What are the City's responsibilities for water line repairs?

  • How do I check for a water leak?

  • What if I feel my bill is too high?

  • Can I have my water services disconnected if I am going on an extended vacation?

  • Can I turn my meter on or off?

  • What happens if my water is turned off for non-payment?

  • What if I did not receive my utility bill in the mail?

  • When is my Tumwater utility payment due?

  • If I live outside the City, what are my options for receiving water and/or sewer service?

  • What is bonded indebtedness?

  • How are taxes different in Tumwater than in unincorporated Thurston County?

  • How much does it cost for a sewer / water hookup?