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Measuring Performance

Performance measures can provide accountability and assist in evaluating public resource decisions. They allow policy makers (City Council) to evaluate the quality and effectiveness of services provided by our City, based on inputs and outcomes. Ideally, these results are compared to other local governments to determine efficiency and effectiveness of services. 

Reporting Results

The City of Tumwater continues to develop and refine tools to measure and report our performance. The City uses a number of tools to report performance to the community.

As part of the City’s on-going commitment to improve transparency and communication with the public, a detailed report is compiled annually. The report is provided to elected policy makers, staff, and made available on the City’s website to the public. Highlights from the annual report are used to create the Report to the Taxpayers which is mailed to all Tumwater addresses.

Setting Goals & Priorities

The Tumwater City Council moved to a two-year budget cycle in 2013. The budget process reflects the City’s Strategic Priorities

State of the City

The Mayor presents an annual "State of the City" address that recounts the City's achievements and challenges throughout the previous year and outlines the mayor's goals for the coming year.

Community Surveys

Citizen feedback is important so we can act to improve public services. A community survey is conducted periodically, most recently 2016 by a third-party to gather feedback on City services and to inform updates to the City's Comprehensive Plan Elements.

Feedback

Let us know how you think we're doing. Send us a message through Requests, Comments & Questions.

Feedback

Let us know how you think we're doing. Send us a message through Requests, Comments & Questions.